TikTok Can’t Unlink Phone Due to Account Security; What to Do?

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March 10, 2023
Nextdoorsec-course

TikTok is a famous social media platform that has overtaken the world and where users can create and share short videos. However, users may sometimes encounter issues with their accounts, such as being unable to unlink their phone numbers due to account security. 

This can be frustrating for users who wish to switch to a new phone number or remove their phone number from their accounts. This article will explore the reasons behind this issue and provide solutions to help you resolve it.

There could be several reasons you can’t unlink your phone number from your TikTok account, and the following are a few of the most common causes.

Security Measures

One of the main reasons why TikTok can’t unlink your phone number is because of the security measures in place, and TikTok requires users to link phone numbers to their accounts for security purposes. 

Only the user can access their account through a verified phone number. In addition, if TikTok detects any suspicious activity on an account, such as multiple logins from different devices or locations, it may lock the account for security reasons. 

In such cases, users may be unable to unlink their phone numbers until they verify their account through other means.

Check Out: How To Secure a TikTok Account?

Multiple Linked Accounts

Another reason you may be unable to unlink your phone number is that you have linked it to multiple TikTok accounts, and TikTok only allows one phone number per account. 

Therefore, if you have linked your phone number to several accounts, you cannot unlink it from any of them until you remove it.

Pending Transactions

If you have any pending transactions on your TikTok account, you may be unable to unlink your phone number. This is because TikTok requires that all transactions be completed before you can make any changes to your account, including unlinking your phone number.

All the above reasons are also why you can’t unlink emails on TikTok.

If you’re facing any issues or wondering; how I unlink the phone number from my TikTok account. There are various methods you can adopt to resolve the issue.

Verify Your Account

You should try to verify your TikTok account. TikTok offers several verification methods, such as email verification or SMS verification. You can choose the option that works best for you and follow the instructions to verify your account. 

Once your account is verified, you can unlink your phone number. People often ask; How to change your phone number on TikTok without verification? There is no way to do so without verification due to security purposes. 

Contact TikTok’s Customer Support

If you need help verifying your account, contact TikTok’s customer support team for assistance. They can help you with any issues related to your account, including unlinking your phone number. You can contact them through TikTok customer service chat or number through the TikTok app or by emailing them directly. You can contact TikTok support for your account recovery locked for any reason.

Remove Phone Number From Other Accounts

TikTok Can't Unlink Phone Due to Account Security

If you have linked your phone number to multiple TikTok accounts, you must remove it from all of them before you can unlink it from your current account. If you don’t know how to unlink my phone number from another phone, here is a guide. 

  1. Open the TikTok app on the phone from which you want to unlink your phone number.
  2. Go to your profile by tapping the “Me” button at the bottom right of the screen.
  3. Click the three dots icon at the upper right corner of the screen to access your settings.
  4. Select “Manage account” from the list of options.
  5. Tap “Phone number” to view the phone number linked to the account.
  6. Click “Unlink phone number” and confirm the action when prompted.

If you want to learn how to remove/change a phone number from TikTok without an old number, here are the following steps. 

  1. Open the TikTok app on the device and go to your profile.
  2. Click the three dots symbol at the top right corner of the screen to access your settings.
  3. Select “Manage account” from the list of options.
  4. Tap “Phone number” to view the phone number linked to the account.
  5. Tap “Change phone number” and select “Use email instead.”
  6. Enter the email address linked with your TikTok account and follow the instructions to verify your email.
  7. Once your email is verified, you should see a message that your phone number has been unlinked from your TikTok account.

Conclusion

TikTok’s security measures are in place to ensure that user accounts remain safe and secure. However, they can sometimes cause issues such as the inability to unlink a phone number from an account. If you encounter this issue, you can verify your account, remove your phone number from all linked accounts, or contact TikTok’s customer support team for help. By following the steps, you should be able to resolve the issue and continue using TikTok without any problems.

Saher Mahmood

Saher Mahmood

Author

Saher is a cybersecurity researcher with a passion for innovative technology and AI. She explores the intersection of AI and cybersecurity to stay ahead of evolving threats.

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2 Comments
  1. Shahnawaz96976

    hi tiktok

    Sir I lost my old phone number I can’t receive the otp code anymore I just want to unlink my old phone number from tiktok account

    Reply
    • Aydan

      Hi Shahnawaz96976,

      We understand your concern. If you can no longer access your old phone number, then you can try recovering your account security using your email address. To do that, please go to the Account Security page and select Forgot Password. You will then be able to enter your email address and reset your account password.

      Once your account security is reset, you should be able to unlink your old phone number from your TikTok account.

      If you have any further trouble or questions, feel free to reach out to us and we’d be happy to help.

      Thank you.

      Reply

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